info@rg-incorporation.com

enquiry

PRE SALES PLANNING & ADVICE

Planning is Bringing the Future
Into the Present so that You Can
Do Something About it Now...
At RG Incorporation we do not want you to have any worries when designing the project for your business. This is why we offer help at such a critical moment on how to define the space and your equipment needs. A pre-sales, planning and advice, supporting service to prevent you from taking the wrong steps and to make sure that you make the right decisions.

AFTER SALES SERVICES

RG Service is a concept that covers all the after-sales services that RG Incorporation offers their customers. From the assembly and installation of products to the different types of corrective and preventive maintenance, via the classical repair or parts services.

4 PILLARS OF AN EXCELLENT SERVICE

  • INTEGRITY

    For each project we appoint an after-sales coordinator, who assesses the development of the installation and is responsible for ensuring compliance to the contract and agreed deadlines. The after-sales coordinator is also the person who supervises the development of the installation during and after the guarantee period.

  • SPARE PARTS

    Genuine spare parts. The best guarantee. By experience we know that quality and the guarantee of spare parts fitted in the machines is essential for ensuring the correct performance and durability. That is why at RG service we always use genuine spare parts.

  • REPAIRS

    Experience technical team At RG we have a maxim each repair is an opportunity to apply what we have learnt. we have the experienced technical team to handle it.

  • MAINTENANCE

    More maintenance, more savings, more profits. A well-maintained piece of equipment is a synonym for profitability. The better the machine is operating and the more productive it is, the better are the results for your business, both in terms of cooking quality and in the profitability of each dish. This is why we pay special attention to offering maintenance packages with unbeatable financial conditions that adapt to different businesses and, therefore, requirements.